Differentiating A Recruitment Business

By Tony Restell

Would you like to increase the fee rates and the amount of retained business your recruitment agency secures?

Silly question really - who wouldn't, right?!

Well I recently had the chance to talk with Kathleen Steffey of Naviga Recruiting & Executive Search to discover how they've used differentiation of their business to achieve these kinds of business wins.

Definitely worth a few minutes of your day...

I asked Kathleen:

Q1. What upsides do you see from differentiating yourself in the market and how is that best achieved?

Q2. What's your high level approach to differentiating your business?

Q3. How do processes play a part and what are your top tips when it comes to getting these processes right?

Watch the full interview

Here's the full video, hope it's a help to everyone looking to grow their recruitment business this year.